Does CGI Sell Games?

I still remember the first time I saw the Final Fantasy VII intro CGI. It was incredible. It conveyed emotions in a very short period of time, and it hooked me on the game. I bought FFVII because of the intro cinematic–I made the decision to buy it before I’d even played or read up on it. Back in those days, this was common for me to do. If I loved the CGI cinematic they showed me, I wanted the game. But that’s not true anymore.

At first I thought I might be getting more discerning in my game purchase choices. But, I buy far more games now than I did when CGI sold me on games, and I play far more crappy games to boot. Am I just jaded? Maybe, but then it wouldn’t just be me, it would be pretty much all current gamers too, so the immediate answer to “does CGI sell games” would be, “no.” I’m really not sure it’s my fault at all.

What I think it might be is an uncanny valley. Not the same one that everyone talks about (and I just linked to)–it has nothing to do with CGI looking so close to reality that it’s weird. What I mean is that now when I see CGI for a game, I expect the game to look like that. It seems like the visual bar set by the CGI is within reach for the actual game. And then it doesn’t quite get there.

It’s the exact opposite effect that CGI cinematics are intended for. They are supposed to help sell the game, the tone, the feel, and the experience players can expect to have. What I think it ends up doing is setting this bar of perfection that the game can almost reach, but can never quite get to, and potential players can be turned off when they actually see gameplay footage.

Back in the day, using CGI was as fine idea. CGI represented the ideal of what the game should look like, but the game never even looked remotely as good. It was acceptable. Now, games DO look remotely as good as the CGI, but I think they sit somewhere in the uncanny valley created by their own CGI cinematics–they look so close to the CGI without actually looking exactly like it that seeing the game after seeing the CGI can cause a minor revulsive emotional response.

Case in point: World of Warcraft. Their intro cinematic was freakin’ awesome. It looked amazing, and I was psyched to play the game after watching it. Then, I logged in. I immediately felt shafted. They set me up! I thought the game was going to be this super heroic, really great looking game, and it was cartoony and not heroic at all.

I even feel that CGI cinematics I consider to be very good and dead-on are actually detrimental to a game in the end. Warhammer Online’s trailer was great. It captured the general look, feel, and tone of the world. It was at once epic and hilarious. But, the in-game visuals didn’t quite get there, and I think despite the trailer leaving me with a positive feeling initially, it netted a negative feeling after I started playing.

What’s the alternative? Use game assets! I don’t believe companies have to use exactly what players are going to see in the game. They can pretty it up a bit with higher polygon models, bigger textures, more fluid animations, even filters. But, when I get into the game, I actually feel like I’m playing what I was shown in the cinematic. For examples of this, look for EverQuest II expansion and adventure pack trailers for Desert of Flames and earlier. I think those trailers did a pretty good job of setting the game up.

The most important thing to take from this as far as my opinion is concerned: Whether CGI trailers sell games or not, I feel that a game benefits more from a great game-engine-rendered cinematic than from CGI. So, even if I’m wrong and it’s not dangerous to use a CGI cinematic (because done wrong, it can reduce player retention and/or acquisition), I still believe that it is better to render your trailers in the game engine instead of using CGI (and don’t get me started on prices… having one of those cinematic houses make a trailer for you is ridiculously expensive).

Does anyone feel like they’ve been sold on a game because of its CGI cinematic in recent years? Have you been turned off by a game because the in-game visuals didn’t match the CGI cinematic’s visuals? Do you think anyone has done a particularly great job with a CGI cinematic recently? Do you think anyone has done a particularly great job with in-game pre-rendered cinematics recently?

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